M&K Florist guarantee same day delivery to Brisbane suburbs when orders are received by 1pm daily, Monday to Saturday.
In most cases, we use our own professional flower courier, the timing of deliveries is determined by clustered postcodes so delivery runs are completed as quickly as possible. We can not guarantee the exact time the time you putting in the order.
For an express or specific time delivery e.g. funerals, schools, dinner bookings etc, please email us directly at helenvu1704@gmail.com or call us on 0431964999 before placing your order and we will do our best to accommodate. Extra fees may apply.
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- Residential delivery addresses will be made by 6pm.
- Business delivery addresses will be made by 5pm.
- Multiple items going to the same address that cannot be carried in one trip may incur additional fees, we will contact you if this is the case.
- Delivery prices are subject to change for special dates e.g. Valentines Day, Mother’s Day.
If no one is home when your order is delivered
- If you have not given us instructions where to leave the gift, the courier will leave them in the safest location out of public view.
- If the courier deems it unsafe to leave your gift, and we cannot contact you then your gift will be returned to our workshop for re-delivery with additional delivery fees.
- It is the sender's responsibility to detail a safe location as to where the gift/s can be left in 'special notes at checkout'. Your gift will be photographed at the designated location and delivery time noted by the courier.
- If sending flowers to a workplace or home, it is the sender's responsibility to advise us in 'special notes at the checkout' or by email of any circumstances that could affect the courier’s ability for a successful delivery. Eg: unfriendly dogs, locked gates, unattended reception areas.
Hospital Deliveries
It is hospital policy that flower and gift deliveries be taken to the nurses station or relevant reception. After handover, we are cannot take any responsibility for the promptness or time of delivery to the recipient.
Prior to delivery, one of our team will call the addressed hospital to confirm the ward is accepting flowers/gifts (please note that ICU patients cannot receive plants or flowers), and check that the recipient is currently in a ward. If the recipient is being discharged, we will contact the sender to arrange an alternate address. This may incur an extra delivery fee if the secondary address is in a further delivery zone.
If your gift contains alcohol
Your gift can only be accepted by someone over the age of 18 years and cannot be left unattended in a public space. If instructions are not given by you the sender as to a safe place for the gift to be left then the recipient will be called prior to dispatch to request this information or arrange a mutually suitable delivery time.
We do not deliver on Sundays or on public holidays, except for Mother's Day and Valentine's Day and otherwise advertised.
Kind regards,
M&K FLORIST TEAM
VALENTINE’S DAY 2025
This year, Valentine’s Day falls on Friday, 14/02/24. Our imported deluxe roses collection for this special day is now available. Please make sure you’ve prepared and placed an order in advance, as we have limited numbers for each product.
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Our shop is open from 9 am to 7.30 pm on 13/2, and 14/2 for your convenience, please click the “shop now” button below to place an order. To ensure the available flowers on Feb 12th – 14th, please select from the VALENTINE’S DAY collection only.
Due to peak times and higher demand, we cannot guarantee the delivery time, so it would be really appreciated if you could arrange a time to come and pick up your order at our store.
​The cut-off for orders will be Tuesday 13th February. No more orders will be taken after this. Only in-store purchases are possible from the 13th – 14th and whatever is available in the store. So please make sure you‘re organized.
Thank you so much for all your choosing and support!
Kind regards,
M&K Team
